• What is ILLiad?
• How is ILLiad better than
traditional ILL systems?
• Are there any
disadvantages to the electronic system?
• Why do I need a username and
password to use ILLiad?
• What if I forget my password?
• What Web browser should
I use?
• Is security a problem if I use a public
workstation?
• Why don't I see all my older requests when
I look at my request history?
• What is Electronic Delivery?
• Who do I contact if I have
problems with or questions about ILLiad?
• Why does my browser say that you're sending
a cookie? What's in it?
What is ILLiad?
ILLiad is the electronic system you use to request an item through Interlibrary Loan.
The name ILLiad can be thought of as an acronym for InterLibrary
Loan internet accessible
database.
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How is ILLiad better than traditional ILL systems?
• You will find it easier to submit your interlibrary loan requests. With ILLiad, you
enter your name, address, and other personal information into the system only once, at the
time of your first request.
• Your request will be handled more rapidly and accurately as problems relating to
misinterpretation of hand-written requests are eliminated.
• You can get many of your photocopies more quickly through Electronic
Delivery.
• You can get information about the status of your request through the Web at any time
from any location without having to call the ILL Department.
• Library personnel are able to serve you better because all data about your request and
its handling is stored in a searchable database. We are able to respond quickly to your
inquiries about your request. We are also able to gather statistical information about the
performance of the libraries that lend to us, enabling us to make better decisions when
choosing a lender to supply an item.
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Are there any disadvantages to the
electronic system?
Some people might find it troublesome to have to log into ILLiad using a username and
password. We believe this is less trouble than traditional paper and electronic systems
which require you to enter your personal information with each new request.
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Why do I need a username and password to use
ILLiad?
Your username and password allows us to give you secure access to information about
your interlibrary loan requests. We can also enable you to edit your personal information
such as your address or phone number.
Your username should be your University of Dallas username and follow the
convention of the first letter of your first name and the following six letters
of your last name. Your password also can be anything you like. We recommend that you
follow good security practice and choose a password that is different from those you use
to access other systems. However, no one but you will know your password, not even the
library staff. The password you set is stored in an encrypted file.
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What if I forget my password?
In the event that you forget your password, please contact the Interlibrary Loan Office
at (972) 721-5057. We can then reset your password allowing you access to ILLiad. Please
change your password once you logon to ILLiad.
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What Web browser should I use?
You need a Web browser that can handle forms, tables, and, preferably, one that can
handle frames. We recommend
either Netscape Navigator version 7.0 or greater, Microsoft Internet Explorer version
6.0 or greater, or Mozilla Firefox version 1.0.3.
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Is security a problem if I use a public
workstation?
Yes. Web browsers cache information and create a history file on the local workstation.
This allows a subsequent user of the workstation to access the system under your name
using the browser's Back button to recall a page from the cache, or by finding a page with
your personal information in the browser's history file. If you are concerned about the
security of your interlibrary loan requests, you can take the following steps:
• Access ILLiad only from your personal computer or an otherwise secure workstation.
• When using a public access workstation:
° Delete from the history file those pages that contain your personal information.
° Exit from the Web browser before you leave the workstation. This prevents the Back
button from accessing the pages you were using.
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Why don't I see all my older requests
when I look at my request history?
From time to time we purge older records from ILLiad. Our policy is to keep
requests online for several years order to comply with record keeping requirements
of the copyright law.
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What is electronic delivery?
Many libraries ship photocopies of articles to us in electronic format. In the past we
printed these articles before delivering them to you. Now, through ILLiad, we are able to
offer you the option of electronic delivery of these articles in PDF format (Adobe's
Portable Document Format). You can read more about electronic delivery on the Electronic Delivery
Information page.
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Who do I contact if I have problems with or
questions about ILLiad?
• Questions about requests or materials: InterLibrary Loan office at 972-721-5057 or e-mail
to ill@udallas.edu
• Technical Support Questions: E-mail anytime to chohertz@udallas.edu or call
972-721-5040.
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Why does my browser say
that you're sending a cookie? What's in it?
The Active Server Pages technology that we use to provide live reporting for the web
sends a Session ID to be stored on your machine. You can refuse this cookie and still be
able to use the ILL web pages and ILLiad without any problems.
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